Skip to main content
Julian
Gainsight Employee ⭐️⭐️⭐️
February 5, 2019

Hidden Phrases: Change text on the "set username" page (SSO registration)

  • February 5, 2019
  • 17 replies
  • 1623 views

If your community is using an SSO-login, then your users only will need to define a username and agree to the terms & conditions. In this topic you can find the details to change the phrases for this page.

Why this information?
Some text strings on the community cannot be edited with our live-edit tool, e.g. when you can only see a text string when you are not logged-in. In these cases, you will have to add the phrase manually. For this you will need to know the codes so you can add it via the Control environment in Control → Customization → Phrases.

Page title
Module: Common
Key: pagetitle.set.username

Subtitle
Module: Forum
Key: Choose your username. This name will be displayed in the topics and responses initiated by you.

Username
Module: Common
Key: setUsername.form.username.title

Placeholder text username
Module: Forum
Key: Enter an unique username

Email
Module: Common
Key: setUsername.form.email.title

Placeholder text email
Module: Forum
Key: Enter your email address

Terms & conditions
Module: Forum Terms
Key: I accept the {terms}.
Note: This phrase uses a variable to automatically include the link & name of the terms & conditions page

Submit
Module: Common
Key: set.username.submit

Note: There are a bunch of other phrases not displayed here (e.g. error messages):

  1. Forum | An forum account is already existing with e-mailaddress {email}. Because of this we can‘t create a new account for you. Please {loginurl} with this e-mailaddress.
  2. Forum | sso.maillink.send
  3. Forum | sso.mailnotification.check
  4. Forum | sso.mailnotification.send

    17 replies

    ryanne.perry
    Helper ⭐️
    April 21, 2022

    You are most wonderful @Casstastr0phee  Thank you!

    🌻 Ryanne
    Julian
    JulianAuthor
    Gainsight Employee ⭐️⭐️⭐️
    April 22, 2022

    happy to see you got it sorted, thanks @Casstastr0phee for your amazing help! :) Let me know if there is anything else, @ryanne.perry!

    I follow my nose, it always knows
    Contributor ⭐️
    April 24, 2022

    hi all , 

    i wonder how to add a custom link to the phrase?

    for example in the registration page next to the accept the terms check box I want to add a custom sentence with a link to our privacy and terms pages.

    i added the following phrase :

    loginBox.terms

    Common

    "By checking this box and creating your profile, you agree to our Community Terms {hyperlink} and Privacy Policy {hyperlink} “

     

    i can’t find a way to add the hyperlink.

     

     

    Julian
    JulianAuthor
    Gainsight Employee ⭐️⭐️⭐️
    May 3, 2022

    Hi @aarbiv,

    you can easily add hyperlinks to this phrase using HTML. An example of this could be found in this reply. Let me know if you need further assistance!

    I follow my nose, it always knows
    Contributor ⭐️
    November 24, 2025

    Is it possible to remove the “Set username” field completely so that SSO users can’t modify it? (We’d also change the text so that this screen is just acceptance of the TOU.)

    olimarrio
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    November 24, 2025

    Hi ​@richard.barnett.nearmap 👋,

    Yes this is possible, you can set up automatic registration (automatic setting of username) as described in this article:

    Specifically this section:

    Let us know how you would like this set up and we can configure it on our side for you. 

    Contributor ⭐️
    November 24, 2025

    Thanks ​@olimarrio 

    I see that we can’t set “auto register” ourselves:

    Is that what the * means when the “Single Sign-on (SSO): Getting Started” post refers to “auto register*”?

    If so please mention it there.