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harshilboparai
Contributor ⭐️⭐️
Mar 10, 2025 4:52 PM UTC
Question

Add name to email subject line

Hi, I’m new to Gainsight and am wondering if there is a possibility of adding the user’s first name to the email body or subject line?

    2 replies

    Helper ⭐️
    Mar 10, 2025 5:38 PM UTC

    It depends on whether your application is collecting and passing on the user’s first name to Gainsight. If it is, you can insert a token ( First Name) so that it is automatically resolved with the name.

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    harshilboparai
    Contributor ⭐️⭐️
    Mar 11, 2025 12:41 PM UTC

    Thanks ​@ejung I’ll have a look

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