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harshilboparai
Contributor ⭐️⭐️
March 10, 2025
Question

Add name to email subject line

  • March 10, 2025
  • 2 replies
  • 50 views

Hi, I’m new to Gainsight and am wondering if there is a possibility of adding the user’s first name to the email body or subject line?

    2 replies

    Helper ⭐️
    March 10, 2025

    It depends on whether your application is collecting and passing on the user’s first name to Gainsight. If it is, you can insert a token ( First Name) so that it is automatically resolved with the name.

    harshilboparai
    Contributor ⭐️⭐️
    March 11, 2025

    Thanks ​@ejung I’ll have a look