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Question

Add name to email subject line

  • March 10, 2025
  • 2 replies
  • 22 views

harshilboparai
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Hi, I’m new to Gainsight and am wondering if there is a possibility of adding the user’s first name to the email body or subject line?

2 replies

  • Helper ⭐️
  • March 10, 2025

It depends on whether your application is collecting and passing on the user’s first name to Gainsight. If it is, you can insert a token ( First Name) so that it is automatically resolved with the name.


harshilboparai
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  • Author
  • Contributor ⭐️⭐️
  • March 11, 2025

Thanks ​@ejung I’ll have a look