With the release of the new Account Viewer (V2), we now have the ability to calculate and display Stickiness Scores using updated methods. Specifically, the new Account Viewer supports the following calculation types:
- Daily Active Users (DAU) / Monthly Active Users (MAU)
- Weekly Active Users (WAU) / Monthly Active Users (MAU)
However, when configuring Stickiness Score widgets on dashboards, the available calculation options differ. The dashboard widget edit menu currently supports:
- DAU / MAU
- DAU / WAU
Summary: There exists 3 calculation types but each of the feature areas only have access to two.
- MAU / MAU
- WAU / MAU
- DAU / WAU
It would be highly beneficial to have consistent calculation options across both the Account Viewer and dashboard widgets to ensure flexibility and accuracy in reporting.
Request: Please consider updating both configuration options to include all three calculation types for Stickiness Score.
Status: Support has confirmed with the product team that “we are also planning to add the remaining option to ensure consistency across products.“