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sowparni
Contributor ⭐️
Feb 3, 2025 9:31 AM UTC
Question

API Key by environement and Product

By default, the API Key generated is for all products and environments.

If I filter by product or environment, the key is generated only for Engagements and User and Account is greyed out.

Anyone knows how to generate the key for a particular product and environment?

 

2 replies

mmarques
mmarques
Helper ⭐️⭐️
Feb 3, 2025 5:46 PM UTC

An API key for user and account would affect all product tags. If you identify a user in the same way across product tags, you will see the same user in all product tags.

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    Gainsight Employee ⭐️⭐️
    Feb 5, 2025 3:08 PM UTC

    ​@mmarques is correct, PX Users/Accounts are shared across all PX Products, Channels, and Environments so they are not product specific.

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