I understand the PX integration schedule with Salesforce (3 AM, 11 AM, and 7 PM GMT) and how I can trigger a manual sync via the Synchronize button.
And I understand how the Contact matching logic works.
My question is when does the Contact matching happen? During those specific integration syncs? On manual syncs as well? I can’t deduce that specific detail from the documentation.
Interesting, but it should always perform the match process.
One important thing to understand is that the integration process only syncs records from SFDC → PX based on the last modified dates and does not perform a full sync on every run, whether manual or automatic. See below:
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