Gainsight PX - New Updates are Now Live!
We’re excited to share three powerful updates that streamline insights, boost account agility, and make your analytics even more actionable. Patch Release Notes
Here's what’s now live:
Introducing AI Insights in Path Analyzer
We’re thrilled to announce the first AI-powered feature in PX! AI Insights transforms complex user journey data into simple, actionable takeaways, helping you move from analysis to action in seconds. No more combing through long paths or second-guessing patterns; with a single click, you’ll see exactly where users succeed and where they struggle.
AI Insights helps make product decisions faster and clearer. Whether you’re optimizing onboarding, improving adoption, or reducing friction, the feature gives you instant visibility into the moments that matter most.
Each AI-generated summary includes:
- Top user journeys: The most frequent paths and engagement patterns
- Drop-off analysis: Where users hesitate or abandon flows
- Anomalies: Unusual loops and unexpected navigation
- Flow efficiency: Bottlenecks and opportunities to smooth transitions
Check out the Patch Release Notes for in-depth details. Have questions or feedback? Drop them below!