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RebeccaRandle
RebeccaRandle
Contributor ⭐️⭐️
Aug 21, 2023 2:31 PM UTC
Solved

Gainsight User Adoption

During onboarding I was taught how to look up end-user adoption of Gainsight but for the life of me cannot remember and have not found any helpful resources. Is anyone able to assist?

    LiamGilleran
    LiamGilleranAnswer
    Gainsight Employee ⭐️
    Aug 21, 2023 2:48 PM UTC

    Hi @RebeccaRandle - i expect this was via G360 - it allows you to view CSM product usage data directly in the Gainsight instance. You can view the Gainsight 360 page from Administration > General > Gainsight 360.

    https://support.gainsight.com/Gainsight_NXT/Administration_and_Permissions/Gainsight_Product_Adoption/View_Gainsight_360

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    LiamGilleran
    Gainsight Employee ⭐️
    LiamGilleranAnswer
    Gainsight Employee ⭐️
    Aug 21, 2023 2:48 PM UTC

    Hi @RebeccaRandle - i expect this was via G360 - it allows you to view CSM product usage data directly in the Gainsight instance. You can view the Gainsight 360 page from Administration > General > Gainsight 360.

    https://support.gainsight.com/Gainsight_NXT/Administration_and_Permissions/Gainsight_Product_Adoption/View_Gainsight_360

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