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How do I time Snooze so the engagement pops up again in 5-10 minutes?

  • January 29, 2026
  • 2 replies
  • 28 views

Gainsight2022

Similar to what I do with outlook notifications Snooze, I want users to be able to see the engagement again in a bit, not have to wait until the next time it’s scheduled.

Best answer by link_black

Thanks for posting to PX Community Susan (​@Gainsight2022).

 

You cannot do exactly that with a PX Snooze button.  The most often any Engagement will display for a user is “once per session” based on your Engagement Qualification Scope settings … unless the Engagement uses the “Paywall” option, which I am pretty sure is not what you want. Snooze Engagements FAQs.

 

There have been many PX Product Ideas for this functionality posted to our Community before, so check these out or even create a new one for other customers to view, comment, and upvote too.

 

 

2 replies

link_black
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  • Gainsight Employee ⭐️⭐️
  • Answer
  • January 29, 2026

Thanks for posting to PX Community Susan (​@Gainsight2022).

 

You cannot do exactly that with a PX Snooze button.  The most often any Engagement will display for a user is “once per session” based on your Engagement Qualification Scope settings … unless the Engagement uses the “Paywall” option, which I am pretty sure is not what you want. Snooze Engagements FAQs.

 

There have been many PX Product Ideas for this functionality posted to our Community before, so check these out or even create a new one for other customers to view, comment, and upvote too.

 

 


rschlette
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  • Expert ⭐️
  • February 2, 2026

Yeah, ‘Snooze’ is the wrong term here. If you use the alarm clock metaphor, this PX engagement Snooze acts like Off. That is it just delays the next qualification until it would have otherwise occurred, not by some intermediate short term.