How do I time Snooze so the engagement pops up again in 5-10 minutes?

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Similar to what I do with outlook notifications Snooze, I want users to be able to see the engagement again in a bit, not have to wait until the next time it’s scheduled.

link_blackAnswer

Gainsight Employee ⭐️⭐️

Thanks for posting to PX Community Susan (@Gainsight2022).

You cannot do exactly that with a PX Snooze button. The most often any Engagement will display for a user is “once per session” based on your Engagement Qualification Scope settings … unless the Engagement uses the “Paywall” option, which I am pretty sure is not what you want. Snooze Engagements FAQs.

There have been many PX Product Ideas for this functionality posted to our Community before, so check these out or even create a new one for other customers to view, comment, and upvote too.

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link_blackAnswer

Gainsight Employee ⭐️⭐️

Thanks for posting to PX Community Susan (@Gainsight2022).

You cannot do exactly that with a PX Snooze button. The most often any Engagement will display for a user is “once per session” based on your Engagement Qualification Scope settings … unless the Engagement uses the “Paywall” option, which I am pretty sure is not what you want. Snooze Engagements FAQs.

There have been many PX Product Ideas for this functionality posted to our Community before, so check these out or even create a new one for other customers to view, comment, and upvote too.

Translate

-- Link

rschlette

Expert ⭐️

Yeah, ‘Snooze’ is the wrong term here. If you use the alarm clock metaphor, this PX engagement Snooze acts like Off. That is it just delays the next qualification until it would have otherwise occurred, not by some intermediate short term.

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