Gainsight is integrated with our Web Application. I want to fetch all the insights regarding the user usage/scorecards etc from Gainsight PX to the Salesforce account. I’d like to know the best way to go about it.
How to fetch insights from Gainsight PX to Salesforce?
Best answer by alextran
Hello!
Here are some suggestions that you can use to bring usage data over to Salesforce and WHAT data you can bring over.
PX Public REST API
- Full access to feature/event based usage data
- Full access to engagement usage data
- User/account profile data
Here is the doc for using our REST API: https://support.gainsight.com/PX/API/Work_with_the_Gainsight_PX_REST_API
S3 Data Export
- Aggregate level feature/event based usage data
- Aggregate engagement usage data
- User/account profile data
Here is the doc for using the Gainsight PX Amazon S3 integration: https://support.gainsight.com/PX/Integrations/Gainsight_PX_AWS_S3_Integration
Let us know if this helps!
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