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Question

Impact of Ignore Throttling Engagements on Throttled Engagements

  • February 19, 2026
  • 1 reply
  • 6 views

DannyPancratz
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Ignore Throttling is easy enough to understand for individual engagements. 

But a colleague asked a good question about the impact of this setting on throttled engagements. 

Let’s say we have 3 engagements that ignore throttling because they are time/scenario sensitive and must be shown to the qualifying audience…

...And a user sees all 3 of those engagements in their standard usage. 

Do those 3 engagements count towards throttling quota and settings for other regular throttled-engagements?

1 reply

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  • Gainsight Employee ⭐️⭐️
  • February 20, 2026

@DannyPancratz My expectation is that any Engagement that is viewed, whether is adheres to Throttling settings (default) or is set to “Ignore Throttling”, counts toward those throttling quota settings.