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kripesh.thekkayil
Contributor ⭐️⭐️
Nov 3, 2023 2:37 AM UTC
Solved

In-App Hub (formerly KC Bot) icon size

Is it possible to reduce the size of the bot icon? Sometimes it can get in the way of other UI elements, especially when there are a lot of them to scroll through on product pages.

    dileepnalla
    dileepnallaAnswer
    Gainsight Employee ⭐️⭐️
    Nov 3, 2023 5:58 AM UTC

    Hi @kripesh.thekkayil ,

    Thanks for reaching out to us in the community.

    Yes, you can reduce the size of the bot icon.

    The below image shows you 60px bot

    Thanks

    Dileep Nalla

    Thanks, Dileep Nalla
    View in thread

    3 replies

    dileepnalla
    dileepnallaAnswer
    Gainsight Employee ⭐️⭐️
    Nov 3, 2023 5:58 AM UTC

    Hi @kripesh.thekkayil ,

    Thanks for reaching out to us in the community.

    Yes, you can reduce the size of the bot icon.

    The below image shows you 60px bot

    Thanks

    Dileep Nalla

    Translate
    Thanks, Dileep Nalla
      lpicone
      Helper ⭐️⭐️
      Nov 30, 2023 1:30 PM UTC

      Hi @kripesh.thekkayil,

      Don’t forget you can also permit the users to move the KB if it’s blocking an element.

       

      Translate
      ~ Thank you! Leah
        samanthahamlet
        samanthahamlet
        Gainsight Community Manager
        Mar 10, 2026 8:30 AM UTC

        In March of 2026 Gainsight announced that Knowledge Center Bot (KC Bot) had been renamed to In-App Hub to reflect the improvements we have made to the feature.

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