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mmarques
mmarques
Helper ⭐️⭐️
Oct 3, 2022 5:40 PM UTC
Solved

Is there a way to rename a category in a In-App Hub (formerly KC Bot)

I already added several engagements and links to a KC bot category. Is it possible to rename the category? 

Or do I need to create the new category and move everything to the new category?

srinivas myakalaAnswer
Gainsight Employee ⭐️
Oct 3, 2022 5:49 PM UTC

Hi @mmarques ,

You can edit the KC Bot category by heading into the Categories and find the edit option at the respective category you want to change the name.

Here’s a quick reference: https://share.getcloudapp.com/Jru8OvJK 

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3 replies

Gainsight Employee ⭐️
srinivas myakalaAnswer
Gainsight Employee ⭐️
Oct 3, 2022 5:49 PM UTC

Hi @mmarques ,

You can edit the KC Bot category by heading into the Categories and find the edit option at the respective category you want to change the name.

Here’s a quick reference: https://share.getcloudapp.com/Jru8OvJK 

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    mmarques
    mmarquesAuthor
    Helper ⭐️⭐️
    Oct 3, 2022 6:29 PM UTC

    Thanks, @srinivas myakala. I forgot about the category button!

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    samanthahamlet
    samanthahamlet
    Gainsight Community Manager
    Mar 10, 2026 8:37 AM UTC

    In March of 2026 Gainsight announced that Knowledge Center Bot (KC Bot) had been renamed to In-App Hub to reflect the improvements we have made to the feature. 

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