Skip to main content
mmarques
Helper ⭐️⭐️
October 3, 2022
Solved

Is there a way to rename a category in a In-App Hub (formerly KC Bot)

  • October 3, 2022
  • 3 replies
  • 76 views

I already added several engagements and links to a KC bot category. Is it possible to rename the category? 

Or do I need to create the new category and move everything to the new category?

Best answer by srinivas myakala

Hi @mmarques ,

You can edit the KC Bot category by heading into the Categories and find the edit option at the respective category you want to change the name.

Here’s a quick reference: https://share.getcloudapp.com/Jru8OvJK 

3 replies

Gainsight Employee ⭐️
October 3, 2022

Hi @mmarques ,

You can edit the KC Bot category by heading into the Categories and find the edit option at the respective category you want to change the name.

Here’s a quick reference: https://share.getcloudapp.com/Jru8OvJK 

mmarques
mmarquesAuthor
Helper ⭐️⭐️
October 3, 2022

Thanks, @srinivas myakala. I forgot about the category button!

samanthahamlet
Gainsight Community Manager
March 10, 2026

In March of 2026 Gainsight announced that Knowledge Center Bot (KC Bot) had been renamed to In-App Hub to reflect the improvements we have made to the feature.