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Contributor ⭐️
Jan 24, 2025 6:54 AM UTC
Solved

Mandatory comments for low rating

Hi, In the rating survey, is it possible to make comments mandatory for users who give us a low rating?

rschlette
rschletteAnswer
Expert ⭐️
Apr 3, 2025 2:16 PM UTC

Hi Anusha. The ‘Set Comment As Mandatory’ setting is not dynamic based on the score. That will apply to all responses in the current rating survey

1 reply

rschlette
rschletteAnswer
Expert ⭐️
Apr 3, 2025 2:16 PM UTC

Hi Anusha. The ‘Set Comment As Mandatory’ setting is not dynamic based on the score. That will apply to all responses in the current rating survey

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