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Question

Pageview Segmentation

  • October 24, 2025
  • 3 replies
  • 61 views

Alistair FIeld
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Good Evening All,

I am trying to determine pageviews by community module.

With PX I can use a custom event and add the module info from teh inSidedData object.

.

 

I have discovered that in ONLY works for category pages.

The actual content page does not define a module.

 

Anyone have any ideas??

 

3 replies

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  • Gainsight Employee ⭐️⭐️
  • October 24, 2025

Hi ​@Alistair FIeld !

 

If the detail you need is included in the tracked URLs, then you could try using Query Builder to report on standard Page View Events grouped by some of the interesting URL parts.  See below:

 


Alistair FIeld
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  • Author
  • Expert ⭐️
  • October 28, 2025

@link_black 

Unfortunately its is not.

But digging around today I did find it within the content section. default = community

 

Now my only ‘concern’ is if this is also monitored for guest / anonymous users?

About 60% of our KB views are not logged in users.

 

 


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  • Gainsight Employee ⭐️⭐️
  • October 29, 2025

That could be helpful. 

Gainsight PX will only track “identified” users and only those tracked users can be included in Query Builder (QB) reports. 

In your QB config you can add the user “id” to the right side Audience “Group By” config so you can see the actual PX User Identifiers in your the tabular report (bottom section). 

Then, if necessary, you can also include filters in the Audience config to remove internal/test users r or any unwanted users to ensure that you are getting only the results you want/need.

 

Happy PX-ing!!