I started searching in the KC Bot for some API help while working in PX.
For numerous search queries the results all redirect to the SAME article that happens to be the first in the list.
Just letting you know as I hope it is only me 😬
Possible Bug in In-App Hub (formerly KC Bot)
+4
+2Searching the GS support docs for ‘api’ is not going to be sufficient in a multi-product support site (which is what the bot is querying. ‘px api’ or ‘px rest api’ should yield better results
The GS team should check if https://gainsightpx.docs.apiary.io/# is added to the bot search index. this looks like results from just support.gainisght.com, where there is no actual PX REST API documentation
In March of 2026 Gainsight announced that Knowledge Center Bot (KC Bot) had been renamed to In-App Hub to reflect the improvements we have made to the feature.
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