PRODUCT EXPERIENCE: Watch Now: Product Experience's Winter 2025 Product Showcase

The Gainsight Product Experience’s product team is excited to share the product enhancements we’ve recently delivered and discuss innovations that will be released in 2026. Join our Executive Vice President of Community, Education, and Product Experience, ​@erica.kuhl, our Vice President of Product Management, ​@Joris, and our Product Marketing Manager, ​​@Rebecca Potter, as they introduce the latest features on our roadmap: 

• Redesigned Accounts Explorer: Review customer adoption, engagement, and health metrics in one centralized view. 
• KC Bot Editor Improvements: Customize and manage KC Bot with less friction so it works better for your team is feels more like your brand. 
• Exclude Users with Not in Segment Condition: Target the correct audience faster by applying the “Not in” segment condition across Analytics, Dashboards, and Audience Explorer. 

Plus, learn about the mission and vision for where Erica and Joris hope to drive Gainsight Product Experience in the future!

After watching the recording, we’d love your thoughts! Comment below to share your feedback and let us know which features you’re most excited about! 🚀