Have you been looking forward to an improved way to reach your customers In-App?
We have been working on a new Engagement experience as part of PX.
Creating and managing In-App Engagements should feel effortless. We have aimed for a full-scale revamp and we are finally at a point where we want to show you what we have been building.
Here is what we have heard from you in the past:
- The editor needs to be the same for all engagement types, not just some
- Button actions should extend to other components too, text, images, and more
- Preview and live designs should look identical, no CSS conflicts
- The editor itself needs to be simpler to use
- Ability to collect feedback inside Guide engagements
- Easier ways to edit and manage templates
- Positioning components, especially buttons, is harder than it should be
- Save, launch, and pause actions are scattered and need to come together
What have we worked on? Here is what it looks like in practice:
- One editor for everything : Dialogs, Tooltips, Banners, Badges and Surveys, all created in the same place with the same experience.
- Layouts instead of templates: We are moving from the templates model to a Layouts library. Save any individual step you design as a reusable layout.
- Drag, drop, and group freely: Drag to add and reorder blocks, resize by pulling handles, and align blocks with snapping. Build with Row and Column containers that nest inside each other.
- Actions everywhere: Actions are no longer just for buttons. Apply click actions to text, images, and any interactive component.
- Survey and feedback blocks, natively: NPS, CES, Star Rating, Choice (single or multi-select), Boolean (Yes/No, Thumbs, Emoji), and Open Text blocks work inside any engagement type.
- Simplified flow and lifecycle: Configure on one side, Target on the other. One consistent place for Save, Launch, Pause, and Edit draft
- Brand theming that cascades: Define your colour palette and text styles once in Brand Settings. Every engagement that references those tokens updates instantly when you change the theme.
- Build with AI: Describe what you want, paste a screenshot, or pick from suggested prompts. The AI builder generates full canvas layouts, creates multi-step flows, or makes targeted property changes all in a conversation. Try it out by getting a free key from console.groq.com
We want you to try it
Here is the demo prototype: https://engagement-demo-dusky.vercel.app/
Demo recording: https://share.zight.com/9ZukGzJP
Try designing something complex. Something you always wanted to build but found difficult in the current editor. A few things worth exploring:
- Build a multi-step flow with buttons and conditions
- Try nesting Row and Column containers to build a richer layout
- Apply a click action to an image or a text block
- Use the AI builder to generate a layout from a description
- Open Brand Settings and create themes and layouts, then watch it apply live
Disclaimer: This is still a demo prototype and we do not have the full functionality in place. Please be vary of bugs.
We are in advanced stages of grooming right now. The sooner we hear from you, the more we can incorporate your input before things get locked in.
Like and reply on this post to be part of the discussion!
Feel free to DM if there any questions.
Thank you for helping us build a smoother In-App Engagement experience!
