Skip to main content
Hey all! I've been meaning to share the content of my Pulse presentation in the hopes that it would help the PX community. I covered:







  • Why we knew we needed to make a change in Customer Success





  • How we came to find Aptrinsic/Gainsight PX





  • How we've used Gainsight PX to provide an promote user adoption, help CSM's save time/be proactive, and make smarter decisions about our product roadmap based on feature usage (or lack thereof)



Presentation Audio





Pulse Presentation Slide Deck





Hope this is useful to you all!





Julie Pinto



Hi Julie,





Thanks for sharing this with the Commnunity, this is awesome! I am sure I can use this and many other customers will benefit from this!





Appreciate it!




Reply