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Pulse Presentation - How Bongo uses GPX

  • July 2, 2019
  • 1 reply
  • 70 views
julie_pinto
  • julie_pinto
  • Contributor ⭐️⭐️⭐️⭐️
  • 30 replies
Hey all! I've been meaning to share the content of my Pulse presentation in the hopes that it would help the PX community. I covered:




  • Why we knew we needed to make a change in Customer Success


  • How we came to find Aptrinsic/Gainsight PX


  • How we've used Gainsight PX to provide an promote user adoption, help CSM's save time/be proactive, and make smarter decisions about our product roadmap based on feature usage (or lack thereof)

Presentation Audio



Pulse Presentation Slide Deck



Hope this is useful to you all!



Julie Pinto


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    harshibanka
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    • harshibanka
    • Gainsight Employee ⭐️⭐️
    • 196 replies
    • July 2, 2019
    Hi Julie,



    Thanks for sharing this with the Commnunity, this is awesome! I am sure I can use this and many other customers will benefit from this!



    Appreciate it!


    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    julie_pinto
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