Pulse Presentation - How Bongo uses GPX

  • 3 July 2019
  • 1 reply

Userlevel 5
Hey all! I've been meaning to share the content of my Pulse presentation in the hopes that it would help the PX community. I covered:

  • Why we knew we needed to make a change in Customer Success

  • How we came to find Aptrinsic/Gainsight PX

  • How we've used Gainsight PX to provide an promote user adoption, help CSM's save time/be proactive, and make smarter decisions about our product roadmap based on feature usage (or lack thereof)

Presentation Audio

Pulse Presentation Slide Deck

Hope this is useful to you all!

Julie Pinto

1 reply

Badge +2
Hi Julie,

Thanks for sharing this with the Commnunity, this is awesome! I am sure I can use this and many other customers will benefit from this!

Appreciate it!