When Gainsight introduced the Recommendation section, it filled that gap that was missing - to be able to access page/content-specific topics, instead of needing to search for it or find it inside each category.
However, I am finding that users don’t click it much. Some feedback that I got was that they didn’t realize that it was clickable (even though the description states “Click here to learn more about this page”). They see it as a section heading for the content below.
I have played around with a different icon, different/same background color, and different heading/description.
I am curious to see what everyone is doing and how successful you have been in drawing attention to the Recommendation section.
Thanks in advance!
