Skip to main content

When Gainsight introduced the Recommendation section, it filled that gap that was missing - to be able to access page/content-specific topics, instead of needing to search for it or find it inside each category.

However, I am finding that users don’t click it much. Some feedback that I got was that they didn’t realize that it was clickable (even though the description states “Click here to learn more about this page”). They see it as a section heading for the content below.

I have played around with a different icon, different/same background color, and different heading/description.

I am curious to see what everyone is doing and how successful you have been in drawing attention to the Recommendation section. 

Thanks in advance!

We are just about to start using recommended content, so I’m curious as to what works for other people!  


Reply