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alb
alb
Contributor ⭐️⭐️⭐️⭐️
August 27, 2019
Solved

Saved / Shared Path Analyzer Reports Don't Persist Step Depth

  • August 27, 2019
  • 5 replies
  • 103 views
I've got a bunch of reports rotating on a screen in our office, and one of them I was hoping would be a path analyzer report. I only want to visualize 2 steps, but upon saving and/or sharing this report the steps are set to default of 5 after any kind of refresh. Please make all settings a part of the save/share functionality.

      Best answer by harshibanka

      Yes. This hs been fixed and shipped.

      5 replies

      harshibanka
      harshibanka
      Gainsight Employee ⭐️⭐️
      August 27, 2019
      Hi @alb I just looked at it right now and when I change the PAth Analyzer to 2 steps and save it, on the saved report, it shows 2 steps only upon accessing. Not seeing what you are reporting.

      Are you able to share few screenshots with me (over email if neccessary) and we can check if its a bug.

      Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
      alb
      albAuthor
      Contributor ⭐️⭐️⭐️⭐️
      August 27, 2019
      @harshibanka,

      After loading the saved report, click CTRL-F5 (or force a hard refresh). It reverts. Very repeatable. Email on the way.

        harshibanka
        harshibanka
        Gainsight Employee ⭐️⭐️
        August 27, 2019
        @michael_sweeney I reported it this ticket, can the team investigate to see if this is a bug or an enhancment please?

        Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
          lila_meyer
          lila_meyer
          Gainsight Employee ⭐️⭐️⭐️
          December 18, 2019

          @harshibanka when you have a moment, can you confirm if this was accepted as a bug, or if it should be converted to an Idea?

          Lila Krutel, Dir. Global Education Services
          harshibanka
          harshibankaAnswer
          Gainsight Employee ⭐️⭐️
          December 18, 2019

          Yes. This hs been fixed and shipped.

          Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
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