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alb
alb
Contributor ⭐️⭐️⭐️⭐️
Aug 27, 2019 12:21 AM UTC
Solved

Saved / Shared Path Analyzer Reports Don't Persist Step Depth

I've got a bunch of reports rotating on a screen in our office, and one of them I was hoping would be a path analyzer report. I only want to visualize 2 steps, but upon saving and/or sharing this report the steps are set to default of 5 after any kind of refresh. Please make all settings a part of the save/share functionality.

      harshibanka
      harshibankaAnswer
      Gainsight Employee ⭐️⭐️
      Dec 18, 2019 10:49 PM UTC

      Yes. This hs been fixed and shipped.

      Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
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      5 replies

      harshibanka
      harshibanka
      Gainsight Employee ⭐️⭐️
      Aug 27, 2019 2:07 AM UTC
      Hi @alb I just looked at it right now and when I change the PAth Analyzer to 2 steps and save it, on the saved report, it shows 2 steps only upon accessing. Not seeing what you are reporting.

      Are you able to share few screenshots with me (over email if neccessary) and we can check if its a bug.

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      Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
      alb
      albAuthor
      Contributor ⭐️⭐️⭐️⭐️
      Aug 27, 2019 8:08 PM UTC
      @harshibanka,

      After loading the saved report, click CTRL-F5 (or force a hard refresh). It reverts. Very repeatable. Email on the way.

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        harshibanka
        harshibanka
        Gainsight Employee ⭐️⭐️
        Aug 27, 2019 8:58 PM UTC
        @michael_sweeney I reported it this ticket, can the team investigate to see if this is a bug or an enhancment please?

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        Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
          lila_meyer
          lila_meyer
          Gainsight Employee ⭐️⭐️⭐️
          Dec 18, 2019 10:48 PM UTC

          @harshibanka when you have a moment, can you confirm if this was accepted as a bug, or if it should be converted to an Idea?

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          Lila Krutel, Dir. Global Education Services
          harshibanka
          harshibankaAnswer
          Gainsight Employee ⭐️⭐️
          Dec 18, 2019 10:49 PM UTC

          Yes. This hs been fixed and shipped.

          Translate
          Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
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