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Saved / Shared Path Analyzer Reports Don't Persist Step Depth

  • August 27, 2019
  • 5 replies
  • 73 views

alb
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  • Contributor ⭐️⭐️⭐️⭐️
I've got a bunch of reports rotating on a screen in our office, and one of them I was hoping would be a path analyzer report. I only want to visualize 2 steps, but upon saving and/or sharing this report the steps are set to default of 5 after any kind of refresh. Please make all settings a part of the save/share functionality.

Best answer by harshibanka

Yes. This hs been fixed and shipped.

5 replies

harshibanka
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  • Gainsight Employee ⭐️⭐️
  • August 27, 2019
Hi @alb I just looked at it right now and when I change the PAth Analyzer to 2 steps and save it, on the saved report, it shows 2 steps only upon accessing. Not seeing what you are reporting.

Are you able to share few screenshots with me (over email if neccessary) and we can check if its a bug.


alb
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • August 27, 2019
@harshibanka,

After loading the saved report, click CTRL-F5 (or force a hard refresh). It reverts. Very repeatable. Email on the way.


harshibanka
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  • Gainsight Employee ⭐️⭐️
  • August 27, 2019
@michael_sweeney I reported it this ticket, can the team investigate to see if this is a bug or an enhancment please?


lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • December 18, 2019

@harshibanka when you have a moment, can you confirm if this was accepted as a bug, or if it should be converted to an Idea?


harshibanka
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  • Gainsight Employee ⭐️⭐️
  • Answer
  • December 18, 2019

Yes. This hs been fixed and shipped.