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Question

Search integration with Salesforce Knowledge for public documents

  • March 2, 2023
  • 0 replies
  • 21 views

Gainsight2022

Has anyone integrated Gainsight’s Bot search with Salesforce Knowledge? If so, can you describe how you used this feature, and did you offer your customers access to Public docs? Interested in your success stories. 

(We have tested the integration set up, just want to learn more about how you successfully used this for your customers. )