In-product guidance is essential to assisting clients in achieving product success. However, it is insufficient to construct a guide solely with the hope that it will influence adoption.
How can we take these in-app experiences to the next level in order to ensure timely and pertinent guidance to increase adoption?
Adobe Commerce partnered with Gainsight PX and overcame this obstacle by integrating a nurture strategy with in-product guides, leading to skyrocketing feature adoption metrics.
- Adobe Commerce's in-product guide nurture strategy increased feature utilization by 24%.
- After integrating in-product guide nurture in Adobe Commerce, the team saw a 58% first-time feature conversion rate for guide completers.
View the recording, to understand how Adobe Increased Feature Utilization by 24% and Achieved Feature Conversion Rates of 58% in our upcoming spotlight!
