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Hello Gainsters

 

I want to track and interact with anonymous users in our community.

Reading the documentation i notice the webapp vs website javascript treat anonymous differently, or so i understand.

https://support.gainsight.com/PX/Install_PX/Install_PX_Web/Track_Users_on_Your_Corporate_Site_Using_PX

 

Can someone confirm I should be using the -1 website script (we currently use the -2 webapp script) and this will let me view anonymous users in the audience over view.

 

Thanks in advance for the clarification.

 

I will add that I can see the product feature usage of anonymous users as per documentation. https://support.gainsight.com/PX/Install_PX/Install_PX_Web/Track_Anonymous_Visitors_of_your_Application_using_Gainsight_PX

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