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Contributor ⭐️
Feb 15, 2023 6:03 PM UTC
Question

Trigger In-App Hub (formerly KC Bot) with JavaScript

We have a custom UI and I wonder if there is a way to not use a KC badge at all and trigger the KC popup with JavaScript directly from our app?

Thanks

2 replies

Gainsight Employee ⭐️
Feb 15, 2023 6:16 PM UTC

Hi @egorT,

Yes, please find the details in this support article : https://support.gainsight.com/PX/API_for_Developers/02Usage_of_Different_APIs/Work_with_Knowledge_Center_Bot_API

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samanthahamlet
Gainsight Community Manager
Mar 10, 2026 8:57 AM UTC

In March of 2026 Gainsight announced that Knowledge Center Bot (KC Bot) had been renamed to In-App Hub to reflect the improvements we have made to the feature. 

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