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Question

User Journey across products

  • July 20, 2026
  • 1 reply
  • 10 views

Alistair FIeld
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Good Day everyone ,

We are using PX in our product, community and academy, which mean three PX Products.

 

In CC our Identifier is the userid, in Skilljar the identifier is the user email and in our product it is an internal userdID. We use SSO across the board.

 

Basically all three are not unifying because our user identifier is not common. Salesforce is not an option as not all users of product or community are in SFDC.

 

  • How are other users creating and deploying a cross Product identifier?
  • I am struggling to map fields across CC and Skilljar that will then be sent in the PX Identity call.

Does anyone have any experience or thoughts?

 

 

1 reply

sh7017
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  • Contributor ⭐️
  • July 20, 2026

*Following - we have this use case (PX in our product, community and academy) on our Q4/Q1 roadmap as well.