If you are using Salesforce as your Knowledge base you will be happy about this release. As of today it is possible to index and show Salesforce Knowledge base articles in the inSided search with our newest federated search integration.
Using our federated search integration with Salesforce, your community members will be able to simultaneously search through your community content AND your Salesforce knowledge base. This integration will save your users valuable time and increase your self-service resolution rate.
With this integration you can
Show Salesforce articles in your community live-search dropdown and search result pages Directly navigate to a Salesforce article from the community Filter the search result pages between community results and Salesforce articles
You can enable the integration yourself in Control → Settings → Integrations. We created this guide to help you setup the integration and how to activate federated search: Salesforce Federated Search - a brief tutorial