About to launch your new community and looking for a way to let your customers know about it? Or having problems expanding the reach/audience of your existing community membership?
Our invite contacts feature makes it easier for you to target audiences for your community via email and encourage them to register. A contact is defined as a person who is not yet registered on the community, but for whom you have an email address and (optionally) a name. You can also invite contacts to specific groups, and automatically add them to the group when they accept the invite.
With contact invites, you can:
Import contacts to invite, via CSV upload.
Bulk invite contacts to join the community and (optionally) a particular user group, with a custom message.
With group invites, members are automatically added to the group and redirected to the group page upon sign up.
Customise the email template for the group/community invites to fit your brand.
Learn more with our guide:
Contact invites + authentication method support
All SSO methods support
inSided default email authentication support
Platform visibility
Public communities support
Private communities support
There is currently no support for invite-only communities (i.e. if you set ‘allow registration’ to no for a private community, then invited users will not be able to create an account).
Please let us know any feedback or questions you have on this release.
