At inSided we are committed to executing iterative and rapid improvements based on our vision and feedback from our users and customers. Got an idea on how we can improve our platform? Don't hesitate to post your idea on our Ideation board.
Product updates coming soon:
Improved Content Dashboard
Early this year we released a first beta of the content dashboard. Although this was a good first iteration, we realised that we needed to make a number of improvements to make this feature something we can be proud of. We are changing the layout and the general ux of the dashboard, and adding page views to the list of KPIs.
Member Dashboard
The member dashboard allows you to track member growth and retention on the community. See the newest members of your community and check how members evolve from lurkers to active contributors.
Branded Templates Widget Management
Branded templates customers have a set of predefined widgets showing on their community. Soon you will be able to hide or display specific widgets, and change the specific order of these widgets. In a later phase you will be able to customize the widget.
Unanswered topics tab for Branded Templates
We will enable super-users and moderators by providing them a space on the community home screen where they can see a list of questions that has got no replies yet.
Embeddable Widgets
Extend the reach of your community content and enhance your webpages with two easy-to-install Embeddable Widgets. The In-page Widget enables you to display community content directly within any page. The Conversational Widget floats above the page, providing help to your customers, right where they need it.
Completed Projects & Improvements
February 2018
- Breadcrumbs for Branded Templates
- Improved Phrases tool
- Self-Service moderation labels for Branded Templates
- Default avatars
- Self-Service styling for Branded Templates
December 2017
