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You already know we recently updated Gainsight Community search to rank results by relevance, so there's no more digging through content to find what matters most.

Now, we’re building on that foundation with a set of user experience improvements that make searching your community even faster and easier. These updates were in open beta, and as of today, they’re live for everyone.

What’s New in Your Search Experience

  • Clearer Tabs: Results are now grouped into Community and Federated Content tabs to quickly home in on the right source.
     
  • Smarter Filters: Filters adjust automatically based on the selected content category, so things stay clean.
     
  • Identifiable Icons: New content type icons and simplified result details make it easier to scan and spot what’s useful.
     

 

These small but mighty changes make a big difference in how users engage with your content. 

Check out the Release Notes to learn more. Have questions or feedback? Drop them below!



 

Cool.

When is community going to have a feature that allows you to break out Product Updates into separate buckets so that those of us who don’t have CC, PX, Skilljar or Staircase can stop receiving updates on them?

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