Gainsight CC: A Faster, More Reliable Way to Export Your Ideas Data
We're retiring the legacy Ideas export in favor of Community Exports, a faster path to your ideas and votes data that scales with your community and won't slow down your platform.
Here's What's Changing
Same data, better performance
The legacy Ideas export pulls directly from our live operational database, which can affect platform performance for larger communities. Community Exports pulls from our data lake instead, giving you the same information without the performance cost.
Full historical accuracy
All-time vote and idea data is now fully available in Community Exports, including historical records for ideas migrated from other systems. If it's tracked at the source, it's reflected here.
More flexible export options
Choose a single export or a recurring export on a schedule that works for you, covering any timeframe from a custom date range to all-time.
More fields, only in v2
Ideas Export v2 includes everything available today, plus these additional fields:
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Topic Public ID – links the idea to its community topic
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Idea Assigned To – the idea's internal owner
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Category Name – categorization beyond product areas
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Last Activity Date – timestamp of the idea's most recent activity
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Author User Name, Rank, Rank Title, and Role – full author and gamification metadata
Going forward, any new fields will be added exclusively to Ideas Export v2, so switching now keeps you ahead of future updates too.
What You Need to Do
Starting November 10, the legacy Ideas export will no longer be available. To keep your exports running smoothly:
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Go to Community Exports
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Select Ideas as your data source
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Choose a single export or set up a recurring schedule
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Select your timeframe, including all-time if needed
No action is needed if you don't currently use the legacy Ideas export.
Also Changing: Post Field Analysis
The Post Field Analysis feature, found in the Export section under Analytics in Community Control, is also being deprecated. The feature will be removed from control today, November 10.
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