Skip to main content
kcronin
Gainsight Employee ⭐️
Gainsight Employee ⭐️
September 25, 2026

Gainsight CC: More Sign-In Flexibility and Safer Image Uploads

Related products:CC ModerationCC Users & Roles

This release gives admins more control over how members sign in and adds an automatic layer of protection for every image uploaded to your community.

Here's What's New

Configure Multiple SSO Methods for End Users

Admins can now configure more than one SSO method of the same protocol type, such as two separate OpenID Connect connections. This makes it easier to set up distinct sign-in paths, for example separate methods for employees, customers, and partners, even when those methods share a protocol.

Protect Your Community with Automatic Image Moderation

Every image a member uploads is now automatically checked before it goes live. Images identified as harmful never appear in the community, and images that pass publish exactly as they do today, so there's no change to the upload experience for members or moderators. This check runs on every upload with nothing to configure. It applies to images uploaded after this enhancement is enabled for your community; previously published images aren't rescanned or removed retroactively.

Getting Started

  • Multiple SSO Methods: Configure in Control; see the Configure Multiple SSO Methods of the Same Protocol article

  • Image Moderation: No action needed, this is on automatically

👉 Check out the Release Notes for more details.
💬 Have a question for ​@marekkoszlak and ​@Sudhanshu? Drop a comment below!

    1 reply

    genells
    Contributor ⭐️⭐️⭐️⭐️
    September 29, 2026

    These are awesome updates! I’m especially interested in the Image Moderation feature. One question I couldn’t find the answer to in the Release Notes is what is the moderation workflow if an image doesn’t pass the check. Is it similar to the image options in this post: Remove, Flag, Approve? Does it show up in the Reported or Pending areas of the Control View? Thanks in advance!
     

    Translate