Gainsight PX: Simplify In-App Hub Setup and Trigger Surveys Every Time
Manage and configure In-App Hubs from one workspace with less navigation, and now trigger Surveys on every click event.
Here’s What’s New
Manage all your In-App Hubs in one place
The updated list view brings hub status, priority, key details, and configuration shortcuts together. Select a hub to review its setup, or jump straight to widgets, appearance, targeting, and localization.
Open Content Library while you configure
Find and add content from Content Library directly within the In-App Hub configuration flow, with no trip to another area of PX.
Switch freely between widget layouts
Change between supported widget layouts as your needs evolve. The previous restrictions on which layouts you could switch between are gone.
Connect Customer Communities from the Community widget
If Customer Communities isn’t connected yet, start the connection while configuring the widget and keep building without leaving your workflow.
Trigger Surveys every time
The Every time option is now available for Surveys. When selected, the engagement triggers on every click event.
Getting Started
The In-App Hub updates are available in your PX account now from the In-App Hub list. The Every time option is available in the trigger settings of the Survey engagement editor.
👉 Check out the Release Notes for more details.
💬 Have a question for our team? Drop a comment below!