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Yoeri
Gainsight Employee ⭐️⭐️⭐️
September 28, 2018
Update

Live-search: Coming soon!

  • September 28, 2018
  • 2 replies
  • 182 views
Live-search: Coming soon!
We're really happy to share that live-search will be enabled on your communities in the next week. Not sure what live-search is? Head over to my previous post to learn more on this new feature.

In the past weeks, we've been working hard on the search engines and made a couple of improvements to the live-search dropdown:

Improvements

- Topic context has been added next to the topic title, you can now easily see what kind of topic, question or article was created
- Exact search hits will be highlighted in bold when you start typing
- Search results list now interacts with your keyboard, use your arrow-up and the arrow-down key to navigate through the list of results. Press enter to visit the topic.
- Press escape to cancel your search query and close the dropdown with results

In order to release live-search and make it work together with the search results pages we needed to make some under the hood changes. These changes caused a collision with the sorting filters on the search results pages, therefore the sorting options are currently disabled. We are aware of this issue and investigating it. We believe that the new search algorithm in combination with live-search will bring better results to you and your users, therefore this is our top priority to bring this your communities first.

Let us know what you think of the latest improvements and stay tuned for more!

2 replies

Jaimy
Contributor ⭐️
October 10, 2018
Thanks for enabling! We were waiting for this for ages, so we're very glad it's live now!
bjoern_schulze
Helper ⭐️⭐️⭐️
October 10, 2018
We like Live Search.

One major change (and I'm not sure if it's a disadvantage yet) compared to the "old" search I noticed: It's not possible anymore to limit the search to the forum I'm currently in.