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Yoeri
Gainsight Employee ⭐️⭐️⭐️
September 16, 2019

New editor for new articles now available in Control 🎉

  • September 16, 2019
  • 9 replies
  • 458 views
New editor for new articles now available in Control 🎉

We’re extremely excited to share that our new and improved editor is now available! Write beautiful articles from scratch with a wide-range of formatting capabilities. 

Learn more: Write better articles with the improved editor

Some of the extra’s you can do now:

  • Multi
    • level
      • lists
  • Code blocks with code syntax highlighting
  • Image captions
  • Inline code formatting
  • Text color
    • Text background color
  • Horizontal lines
  • Tables
  • Callouts in 5 different colors

  We hope you enjoy it as much as we do, we’re looking forward to read your next-level articles!

9 replies

Drew C.
Helper ⭐️
September 16, 2019
This is great! Eager to see it in the editor for "regular" posts too!
Community Manager // NetApp
stanislav.fedoseev
Contributor ⭐️⭐️⭐️
October 2, 2019

Hi!

And when it will be released for the whole community?

Julian
Gainsight Employee ⭐️⭐️⭐️
October 2, 2019

Hi Stas,

as far as I know we are currently still busy refining the editor, to make sure that all users have the best experience possible once we switch over. It probably will take a couple of weeks more, there is no definitive deadline as we want to deliver quality.

The editor already works quite well, however we still need to fix a number of smaller things - if you help us testing it here your feedback might help us to roll it out to the whole community quicker. ;)

Nevertheless you can be sure that we will inform you a few days before we release it, so that you are aware of it and can communicate to your users.

 

I follow my nose, it always knows
Contributor ⭐️⭐️⭐️
October 18, 2019

Hi, 

I am added an image using the new editor, and would like to asked if images should be now resizable  as I cannot resize them.

thanks, Claudia

Yoeri
YoeriAuthor
Gainsight Employee ⭐️⭐️⭐️
October 18, 2019

Images are not resizable, they will proportionally scale down to the width of the container. By clicking on an image it will open in a lightbox. When an image is smaller than the container it will display in the center :) 

Group Product Manager, Customer Communities
stanislav.fedoseev
Contributor ⭐️⭐️⭐️
October 23, 2019

@Julian, @tom.shaddock, @Yoeri 

colleagues, hi!

have you already defined a date for releasing a new editor?

our Japanese users really waiting for it.

 

Julian
Gainsight Employee ⭐️⭐️⭐️
October 23, 2019

Hey @stanislav.fedoseev,

the new editor is already available - also for end users. Can you ask them if the issue you reported for the old editor still occurs? According to my colleagues this should be solved since the new editor has been released.

I follow my nose, it always knows
stanislav.fedoseev
Contributor ⭐️⭐️⭐️
October 24, 2019

@Julian 

as I understood, it is only available for articles. For answers, questions there is still an old editor, right?

issue is fixed in a new editor! so, they are waiting for release for the whole community.

Yoeri
YoeriAuthor
Gainsight Employee ⭐️⭐️⭐️
October 24, 2019

We recently released the new editor everywhere; articles, questions, answers, ideas, conversations, and replies in both Control and in the whole community (for your end-users) :)

Group Product Manager, Customer Communities