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Skilljar by Gainsight: Hand off license management—without handing over your dashboard

Related products:Skilljar by Gainsight
  • July 2, 2025
  • 3 replies
  • 59 views
Skilljar by Gainsight: Hand off license management—without handing over your dashboard
Rebecca Potter
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Available now on Professional and Enterprise plans, License Packages are now part of our new External Management suite; built to give your partners and customers more control without giving them access to your Skilljar dashboard.

For organizations that license training, managing them can be... a bit messy. Manual tracking, adding students one by one, using spreadsheets or clunky workarounds. License Packages solve that.

Now, Student Managers—users without Skilljar dashboard access—can assign, track, and reassign licenses to students directly in your branded Academy. It’s a simpler, scalable way to manage paid training for external teams, while giving you full visibility and permission control from the dashboard.

With License Packages, you can:

  • Create and allocate License Packages to specific Student Managers from the Skilljar dashboard (💡 Pro tip! Automate this process by using our API, Salesforce integration, and custom objects)

  • Let Student Managers handle License Packages directly in your Academy, never in your dashboard. They’ll see which students are enrolled, completions, and whether each student is active in the package.

This capability makes it easier to scale training programs, give external teams the access they need, and avoid the delays and deal blockers that come from limited permissions.

🕹️ Try it out in Skilljar Academy

📚 See how License Packages fit into the bigger picture → [Read the blog]

🔗 Learn more in our Help Center

 

3 replies

darkknight
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  • Expert ⭐️
  • 2061 replies
  • September 12, 2025

@Rebecca Potter may you please preface the titles of these posts with the product name?  Since there is no way to subscribe to Product Updates based on the product, we get ALL these updates even for products we do not use. It would be very helpful to have the name of the product in the post name so we can disregard the email without having to open it or read further.  

May you also share this request internally to anyone who posts Product Updates?

@revathimenon when will we have the ability to subscribe to Product Updates based on the product?


Rebecca Potter
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  • Author
  • Gainsight Employee ⭐️
  • 4 replies
  • September 12, 2025

Hi ​@darkknight — thanks so much for flagging this. I’ve already shared your request internally so our team can adopt this practice going forward. Earlier today we backfilled old Skilljar Product Updates to provide historical context, and unfortunately that process mistakenly triggered email notifications. I want to acknowledge the extra noise this created, and let you know we’re taking steps to make sure it doesn’t happen again.


revathimenon
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  • Gainsight Community Manager
  • 786 replies
  • September 15, 2025

Hey ​@darkknight 

Apologies on the recent notification experience. +1 to what Rebecca said.

In relation to your other question - The team has confirmed plans for developing the same & looks likely that it should be available sometime in. Q4.