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Skilljar by Gainsight: Self Service Credly Badges, Labels on Quizzes, and What’s Next for Customer Communities Integration

Related products:Skilljar by Gainsight
  • January 23, 2026
  • 1 reply
  • 54 views
Rebecca Potter
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Release Week day three is all about time-saving improvements for admins, with two new dashboard upgrades that simplify your day-to-day. Plus, an updated look at what’s coming with the Gainsight Customer Communities integration, including how to join the Early Access Program.

 


 

✅ Self-Service Credly Badges

No more workarounds. No more submitting a ticket to Support. You can now issue and manage Credly badges directly from the Course Actions tab in your Skilljar dashboard.

From the Actions tab, you can configure Credly badges to be triggered with flexible options based on whether a learner passes or completes the course. You’ll be able to control how and when badges are issued, whether that’s issuing new badges, updating existing ones, or setting expiration timelines.

That means faster, more scalable credentialing in your Academy

📚 Learn more in the Help Center

Issue or update Credly badges in the Skilljar dashboard

 

🏷️ Skilljar Labels Now on Quizzes

As your training content grows, so does the need to find the right content, fast. That’s why we’ve expanded Skilljar labels to now be on quizzes.

You can now:

  • Add custom labels to quizzes
  • Filter by labels when searching for a quiz to add to a lesson
  • Quickly locate relevant assessments for knowledge checks, even in large libraries

It’s a small change with a big usability win, especially for teams juggling dozens (or hundreds) of quizzes.

📚 See how to use quiz labels

 


 

🔗 A Sneak Peek at Skilljar + Gainsight Customer Communities Integration

 

🔑 Unified Login

We’re introducing a Unified Login for customers using both Gainsight Customer Communities and Skilljar in a connected setup. End users can sign in once through their Community SSO and move between your Community and Academy, no extra login prompts, no added friction.

This capability improves the learner experience, cross-product engagement, and lays the groundwork for other features like unified user profiles and gamification. To enable the unified login, customers must have a connected Skilljar + Community configuration and participate in a short enablement session with our team.

Have CC + SJ? Join the Early Access Program

 


 

Here’s a look at what’s in development—and coming soon to the Early Access Program:

 

🧩 Education Widgets in Community 

Showcase your Skilljar content inside your Community:

  • Embed course widgets to highlight featured training
  • Display learner progress within embed course widgets
  • Filter by tags, course status, duration, and more
Preview of embedded Skillar course widgets on a Community page

 

🔎 Unified Search 

Bridge the content gap between your Academy and Community:

  • A new search bar on your Skilljar Academy surfaces both Skilljar and Community results
  • Helps learners find what they need, no matter where it lives
  • Our first step toward a smarter, more connected discovery experience
User view (left) and admin setup (right) for Unified Search

 

🖼 Embedded Community Header

Make your Academy and Community feel like one platform:

  • Bring your Community header and navigation into Skilljar
  • Keep branding consistent across touchpoints
  • Offers a visually seamless experience for your learners
Header and navigation from Gainsight Community embedded in a Skilljar Academy

Want a head start on the Skilljar + Gainsight Communities experience? If you’re using both, join the Early Access Program to get access to Unified Login now and be first in line for upcoming features like embedded course widgets and unified search. Join Early Access

 


 

🔮 That’s a wrap on Day 3 of Release Week. Catch up on everything we've released so far

 

1 reply

soniamoaiery
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  • Gainsight Employee ⭐️
  • January 23, 2026

So many exciting new features as part of Release Week!