We are excited to share that all Skilljar documentation now lives in the Gainsight Help Center, so it’s easier to find, explore, and use Skilljar help content alongside other Gainsight products.
Here’s what’s changing!
- All existing Skilljar help articles now remain available in the new location.
- Any upcoming content will be published in the new location.
- The previous Skilljar documentation site is still available, but no longer being updated. This site will be retired once post-migration checks are complete. If you visit this site, you’ll see a banner on top directing you to the new location.
- Please update any bookmarks or saved links to point to the new home.
A quick note on ongoing updates
While all existing and new Skilljar documentation is now placed in the Gainsight Help Center, we’re still completing some link redirect work.
During this transition, you may occasionally see a link that takes you to the old Skilljar documentation site. If that happens, please note the article title, and as a temporary workaround, search for the article directly in the Gainsight Help Center.
Rest assured, we’re actively working to identify the required redirects and are moving quickly to put them in the right location.
Why this move matters?
Skilljar documentation is now part of the Gainsight Help Center, alongside documentation for other Gainsight products. This helps in a few important ways:
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A more consistent documentation experience. Familiar structure, navigation, and style standards that make content easier to scan and understand.
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A shared information architecture makes it more intuitive to find what you’re looking for.
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Continued improvements to search, usability, and content quality apply consistently across Skilljar documentation.
If you have any questions or spot something missing, please reach out to docs@gainsight.com or Gainsight Support.
Thanks for your continued support—we look forward to making Skilljar documentation even easier to use.