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Release

Skilljar by Gainsight: Strengthen Signup Security with Learner Email Verification

Related products:Skilljar by Gainsight
  • March 9, 2026
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Rebecca Potter
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Skilljar now supports Email Verification at signup, a new organization-level security setting that requires learners to confirm email ownership before accessing training when registering.

When enabled, learners who signup with email/password authentication must complete registration through a secure email link before gaining access to your training domain. Adding this additional layer of verification helps you:

  • Strengthen security for open registration domains
  • Reduce spam and bot signups
  • Ensure learners register with valid, owned email addresses

Email verification also supports compliance and consent best practices, including widely adopted “Double Opt-In” standards in the EU. While not universally required under GDPR, confirming email ownership helps organizations demonstrate stronger consent controls and reduce fraudulent or unauthorized access.

 

Security Without Added Friction

 

Our goal was to make this as easy as possible for learners, guiding them through an experience built on Skilljar’s existing invite workflow. After entering their email on your sign-up page, they’ll receive a secure, single-use link in their inbox. Until verification is complete, they do not have access to training.

When they click the link, they’re taken to the familiar completion form to set and confirm their password. Once finished, they’ll be automatically logged in and redirected to the course catalog or specified destination.

 

Completion email sent to learner’s inbox to complete verification

 

Additional Details

  • This setting is controlled at the Organization level and applies to all domains within your organization.
  • It applies to email/password (local) authentication only. SSO users and admin-invited learners are not affected.
  • If a learner mistypes their email or lets the link expire, they can return to the signup page and re-enter their email to receive a new link. The link is valid for 7 days.
  • Existing learners can continue logging in as usual, verification is required only for new self-signups after the setting is enabled.

Check out the Release Notes for additional setup details.