We’ve been hard at work making Staircase AI even stronger — and this release brings big upgrades to your customer intelligence toolkit.
From earning enterprise-grade security certification, to faster answers with Ask Staircase, to richer visibility into stakeholder relationships, it’s all about helping you move faster, spot risks earlier, and drive growth with confidence.
Here’s a quick look at what’s new this quarter:
🏆ISO 27001 Certification
Staircase AI is now ISO 27001 certified — the gold standard for information security management. This independent certification validates that Staircase meets rigorous international standards for protecting customer data, giving your IT, security, and procurement teams instant confidence.
What this means for you:
- Built-in trust with third-party validation
- Continuous risk monitoring to protect your customer relationships
- Enterprise-ready safeguards to scale with you as your business grows
No extra work. No added complexity. Just smarter, safer growth from day one.
🔗 Learn more about our security here
🤖Ask Staircase Enhancements
Ask Staircase just got smarter. New enhancements deliver quicker, more relevant responses when you ask about customer health, engagement trends, risks, and stakeholder coverage. With improved search models and expanded support for nuanced questions, it’s easier than ever to spot gaps, uncover risk, and take action—without digging through dashboards.
🤝Stakeholder Network Updates
The Stakeholder Network just got a major upgrade. Now you can instantly visualize engagement across your team and key customer stakeholders with a powerful, interactive view.
- Color-coded lines show relationship strength at a glance
- Filter by role, team, or engagement to zero in on risks or gaps
- Hover to see last touch dates, engagement volume, and health details
Whether you're mapping executive coverage or spotting weak points early, the Enhanced Stakeholder Network gives you the clarity you need to protect and grow every customer relationship.
Want even more details? Check out the full release notes for a deeper dive into everything that’s new.