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daniel.boon
daniel.boon
Helper ⭐️⭐️⭐️
December 20, 2018
Announcement

Uploading GIFs is back! 🤖👾👻

  • December 20, 2018
  • 32 replies
  • 1000 views
GIFs are once more available on the inSided platform!

Sorry it took longer than expected to resolve this - hopefully you still have enough time to post some Christmas GIF(ts) on your communities! 🎅🤶!


    32 replies

    Samuel Meek
    Samuel Meek
    Contributor ⭐️⭐️
    December 20, 2018
    Awesome! I love GIFs! 🙂

      bjoern_schulze
      bjoern_schulze
      Helper ⭐️⭐️⭐️
      December 20, 2018
      As we're a new customer I would like to clarify what the fix does. My understanding (and testing) is, that it's now possible (again) to upload GIFs using the "Insert Image" function of the editor, but it is not possible to just copy&paste a GIF url into the editor field and the url will automatically be converted into the actual GIF. Correct?
      daniel.boon
      daniel.boonAuthor
      Helper ⭐️⭐️⭐️
      December 20, 2018
      As we're a new customer I would like to clarify what the fix does. My understanding (and testing) is, that it's now possible (again) to upload GIFs using the "Insert Image" function of the editor, but it is not possible to just copy&paste a GIF url into the editor field and the url will automatically be converted into the actual GIF. Correct?

      That's correct - this fix allows you to upload GIFs from your local files to the community (the functionality we previously had available).
      inSided product alumnus
        Samuel Meek
        Samuel Meek
        Contributor ⭐️⭐️
        December 20, 2018
        I did just copy and paste the gif directly into the reply field and it seems to work on this end.
        Pascal
        Gainsight Employee ⭐️
        Pascal
        Gainsight Employee ⭐️
        December 20, 2018

          Suvi Lehtovaara
          Suvi Lehtovaara
          Helper ⭐️⭐️
          December 20, 2018

          https://yhteiso.elisa.fi/
          Patomiäs
          Patomiäs
          Contributor ⭐️⭐️⭐️
          December 20, 2018


          GIF's are so good 😍
          There are 10 types of people in this world. Those that understand binary and those that don't
            daniel.boon
            daniel.boonAuthor
            Helper ⭐️⭐️⭐️
            December 20, 2018
            I did just copy and paste the gif directly into the reply field and it seems to work on this end.

            That's also true Samuel - what you've described is basically the easier equivalent of the workaround Julian suggested whilst GIF upload wasn't working.

            So, it is also possible to copy the GIF and paste it in the editor (the image itself, not the URL).

            The reenabling of GIF upload described in this topic is most useful if you have a GIF that you need hosted on our platform (i.e. you made the GIF yourself, or you don't want to rely on an external host) 😀
            inSided product alumnus
              bjoern_schulze
              bjoern_schulze
              Helper ⭐️⭐️⭐️
              December 20, 2018
              I did just copy and paste the gif directly into the reply field and it seems to work on this end.
              Do you mean the BBCode workaround? Or how would you copy & paste a GIF directly?
              Samuel Meek
              Samuel Meek
              Contributor ⭐️⭐️
              December 20, 2018

              I did just copy and paste the gif directly into the reply field and it seems to work on this end.Do you mean the BBCode workaround? Or how would you copy & paste a GIF directly?

              I literally right clicked and copied a GIF that I saw in the Google search results then right clicked and pasted it into a reply (the above Spongbob GIF)
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