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HEX Colour for Text in Email Templates


gracelc
  • Contributor ⭐️⭐️⭐️
  • 13 replies

Hi everyone, 

I’m working on email templates where the text needs to be a specific hex colour. When I type it in, extra numbers are added as I’m typing - the only way to input a hex code is then to copy and paste from elsewhere. Is there something I need to do differently here or is the only way to enter a hex code through copy and paste? 

Thank you in advance 🙂

6 replies

dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 647 replies
  • January 10, 2024

Can confirm -- just tested, I thought I’d noticed that happening.

My guess is that it’s an auto-complete feature (ex: typing #111… and it autocompletes to #111111, or #fff becomes #FFFFFF).


gracelc
  • Author
  • Contributor ⭐️⭐️⭐️
  • 13 replies
  • January 10, 2024

@dayn.johnson I’m glad it’s not just me missing something! Yes it seems that way, it’s frustrating as I have some hex codes memorised so it adds the step of typing them out somewhere to paste them in. 


dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 647 replies
  • January 10, 2024

Makes sense! The ones I type in are usually just white or black, so the autofill doesn’t bug me -- I tend to go to our brand guide or my Notion note to grab the hex codes for our different brand standard colors, and just paste those ones in.


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  • Gainsight Employee ⭐️
  • 9 replies
  • January 22, 2024

Hi @gracelc 
I am Ophir Sweiry, and I lead the Design team here at Gainsight.

Thanks for putting this post out, 
Can you help me socialize this problem in our company by having you shoot a short video on loom and share it privately with me at osweiry@gainsight.com?

Thanks!


alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 659 replies
  • January 22, 2024

Hi @gracelc 

Can you clarify if that happens whenever you’re typing a hex code whose first three characters are the same?

In my web ops experience, it’s common for a hex code that starts with #fff to be automatically interpreted as #ffffff. 

Does it also happen when you type a random hex code where the three first characters are different ?

A. 


gracelc
  • Author
  • Contributor ⭐️⭐️⭐️
  • 13 replies
  • January 23, 2024

Hi @alizee

 

Ah that’s interesting to know, but in this case it happens even when the letters are different. 


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