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Question

API Key by environement and Product


By default, the API Key generated is for all products and environments.

If I filter by product or environment, the key is generated only for Engagements and User and Account is greyed out.

Anyone knows how to generate the key for a particular product and environment?

 

2 replies

mmarques
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  • Helper ⭐️⭐️
  • 271 replies
  • February 3, 2025

An API key for user and account would affect all product tags. If you identify a user in the same way across product tags, you will see the same user in all product tags.


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  • Gainsight Employee ⭐️⭐️
  • 316 replies
  • February 5, 2025

@mmarques is correct, PX Users/Accounts are shared across all PX Products, Channels, and Environments so they are not product specific.


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