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Helper ⭐️
Sep 8, 2025 6:01 PM UTC
Question

Churn Analysis Report: Churn Reasons?

In the Churn Analysis Report, are the Reasons listed standard? Or do they change over time based on what it is seeing in the system? 

 

1 reply

dcassidy
Helper ⭐️⭐️
Sep 8, 2025 6:09 PM UTC

Based on my experience, they change and adapt over time. This selection of reasons is much different than our first 30-60 days with Staircase. 

 

 

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