Hello Staircase friends! If you’ve ever been curious about the Relationship Heat Map or how to leverage it, take a look at this short explainer video I created:
This video covers how Staircase AI identifies and visualizes relationships between customers and vendors using our stakeholder heat map. You'll learn how to access this feature, which shows the strength of relationships based on communication signals over the last 90 days. Learn more about the minimum threshold for defining a relationship and the various factors that contribute to assessing relationship strength.
Additionally, please read this article for more information on the relationship multi-threading strategy.
Please take a moment to explore the heat map and consider how you can leverage this tool to enhance your team’s connections.