Skip to main content
johje69
Contributor ⭐️⭐️
March 26, 2026
Solved

Staircase AI - Executive Dashboard

Is there a way when accessing Staircase you can pick what Executive Dashboard loads when you login vs having to go from the system default to select the dashboard you personalized?

bradybluhm
bradybluhmAnswer
Gainsight Employee ⭐️⭐️
March 30, 2026

The current state in the product is that Staircase remembers the last dashboard you had selected and loads that automatically when you log in or navigate to the home screen.

Yes, each teammate can select the dashboard they want to use as their primary dashboard from the dropdown next to the dashboard name in the top left. They can select that dashboard, and whenever it loads, it will load to that dashboard for them. 

Is there more to the question as well, like a different type of functionality that you're thinking of? 

AI on my mind!
View in thread

4 replies

bradybluhm
bradybluhmAnswer
Gainsight Employee ⭐️⭐️
March 30, 2026

The current state in the product is that Staircase remembers the last dashboard you had selected and loads that automatically when you log in or navigate to the home screen.

Yes, each teammate can select the dashboard they want to use as their primary dashboard from the dropdown next to the dashboard name in the top left. They can select that dashboard, and whenever it loads, it will load to that dashboard for them. 

Is there more to the question as well, like a different type of functionality that you're thinking of? 

Translate
AI on my mind!
johje69Author
Contributor ⭐️⭐️
March 31, 2026

Hi, thank you for the response. I did test this out again on my end today as well as my coworker and we both have the same issue where the standard default always loads up even though we have saved a new dashboard and used it last. Please let me know if there is something I am missing. 

Translate
bradybluhm
bradybluhm
Gainsight Employee ⭐️⭐️
April 7, 2026

Hey ​@johje69 sorry for the delay. I’ve been out sick.  I think this may be a bug. Will you submit through support so we can get it escalated and make sure it is respecting the user’s last selected dashboard as what they should see when they return to the executive dashboard screen.

Translate
AI on my mind!
johje69Author
Contributor ⭐️⭐️
April 9, 2026

​@bradybluhm thank you. I submitted the support request. 

Translate
Terms & ConditionsAccessibility statement