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Ability to share Report of ACV by CSM in CoPilot

  • March 24, 2016
  • 1 reply
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domenic_armano
I've created a report that displays sum of ACV by CSM. I'd like to add that report to a copilot outreach. Unfortunately, copilot requires you to select an "account" from which to pull the info - thus prohibiting me to send the summary report. 

Best answer by karl_rumelhart

To provide some context: this restriction was put in place intentionally in order to make it impossible to accidentally send info about one customer to a different customer.  Clearly, it does limit certain use cases.  I assume that in this case you are trying to send the email around internally.  While not exactly the same, one thing you might consider for this scenario is using the Dashboard-by-Email functionality. 
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karl_rumelhart
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  • March 24, 2016
To provide some context: this restriction was put in place intentionally in order to make it impossible to accidentally send info about one customer to a different customer.  Clearly, it does limit certain use cases.  I assume that in this case you are trying to send the email around internally.  While not exactly the same, one thing you might consider for this scenario is using the Dashboard-by-Email functionality. 

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