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Question

Has anyone put together a dashboard to report on Advanced Outreach analytics?


joe_difilippo
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A request came in from my team to put together a dashboard for AO analytics. They want it in the format for a quarterly summary as the purpose of the programs are to automate webinars, training etc or renewal due reminders for our smaller customers. Has anyone done anything similar? I cannot seem to summarize the results in a quarterly formatting.

Below is a summary of what I am looking to put together:

Reports

A bounce back email list:

Account Name, Account ARR, Product Family and email from bounce back, Next Renewal Date

Quarterly Summary:

• # of Tech Touch Outreaches->Successfully Delivered->Email Opened

• # of Email Assists Sent-Successfully Delivered->Email Opened

• # of Opps where nothing was sent

• # of Customers who unsubscribed from outreaches

• # of CTAs sent to Team by Bill To State

Thanks,

Joe

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