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Gainsight Home - Multiple Scorecard Support

Related products:None
  • September 1, 2021
  • 3 replies
  • 31 views
bradley

Haven’t seen this here yet, feel free to delete if it’s captured in another post:

 

I’d like the option to display the health across multiple scorecards or at least, when more than one is present, select the one I want to display (allow me to toggle and tell me which one I’m seeing) in the main GS Home ribbon:

 

 

Edit: Evidently this is supported, but not when multiple scoring schemes are being used - Title really should then be “Multiple Scorecard Scheme Support”

3 replies

Cornelia
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  • Cornelia
  • ProdOps
  • 335 replies
  • September 2, 2021

Hey @bradley, thank you for posting this, will  have our Product Manager look into this and get back you with their input on the option to display the health across multiple scorecards. 

bradley
1 person likes this
  • bradley
    bradley
shantan_reddy
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  • shantan_reddy
  • Gainsight Employee ⭐️
  • 210 replies
  • September 6, 2021

@bradley We do support multiple scorecards. In this particular case, the scorecards have different schemes (e.g numeric and color). We do not support this at the moment. Support for multiple schemes  is in our roadmap and will be available in the future.

 

Regards,

Shantan

bradley
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  • bradley
  • Author
  • Expert ⭐️
  • 1128 replies
  • September 8, 2021

@shantan_reddy Fair enough - not sure I can update my title but I’ll add the word scheme in there somewhere :)

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