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Is there anything that resets the "Send email once in X days" setting in a copilot outreach?

  • December 1, 2016
  • 1 reply
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tim_23349f
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I want to send some surveys through copilot that I would only want any particular customer to receive once. I figure the simplest way to handle this is to set the "Send email once" section to an arbitrarily large number. My question is, if I do something like change the email template or powerlist that the outreach is using, will that "do not send" list get reset? Will a customer receive a second email?

Best answer by swetha_reddy_parava

Hi Tim Lindsey,

"Send email once" is outreach level setting and does not get effected when powerlist/email template is changed. This remains as it is until changed manually.
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swetha_reddy_parava
Hi Tim Lindsey,

"Send email once" is outreach level setting and does not get effected when powerlist/email template is changed. This remains as it is until changed manually.

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